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Leaving Feedback

Your feedback on your Madeit purchases is super important both for our makers and for other shoppers. Once you receive your purchases, please sign in to your Madeit account to leave feedback for the store you purchased from by clicking the Feedback icon icon or from My Madeit, select the 'Feedback' option from the left navigation panel, then select 'Leave Feedback' at the top of the page.

If you checked out as a guest, you can leave feedback by clicking on the gold 'Leave Feedback Now' button at the bottom of your Madeit invoice, which was emailed to you on the day you made your purchase. Doing so will give you three options:
1. Add the order to a new account by choosing a username and password;
2. Add the order to an existing account by signing in; or
3. Leave feedback as a guest
Madeit Guest Feedback Options

For each product you've purchased, select a Positive, Negative or Neutral feedback score and leave a comment to describe your experience (note that this is feedback for the seller, but also useful information for other potential buyers) and press the Submit button.

Please note that items you've purchased will only be available in your feedback list for six months from the date of purchase so please leave feedback promptly after you receive your order.

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